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GOT QUESTIONS? NO PROBLEM.

Find answers to common queries right here.

Our standard tubs have a water capacity of 370 litres, while our larger Pro tubs can hold up to 500 litres. For height considerations, individuals up to 6 feet 7 inches can comfortably use our standard tubs. The Pro tubs are designed to accommodate up to two people, so they are suitable for individuals up to 7 feet tall. These specifications ensure a comfortable and safe experience for a wide range of users.
Setting up the tub is straightforward. After purchase, you will receive detailed instructions and access to instructional videos. These resources are designed to guide you through the entire setup process, ensuring a hassle-free experience. Should you encounter any difficulties, our customer support team is available to assist you.
Yes, all our tubs come with covers. These covers are designed to maintain water cleanliness and temperature and ensure safety when the tub is not in use.
Our tubs require minimal maintenance. We suggest changing the water every 7 days, although this can vary based on personal preference and usage frequency. To extend the water's cleanliness, you may use water stabilisers or treatments such as hydrogen peroxide, chlorine, or a UV purifier. Regular maintenance, including using your preferred soap or detergent for cleaning, will help keep your tub in excellent condition.
Yes, your tub will require regular cleaning. We recommend scrubbing and cleaning the tub periodically to maintain hygiene and ensure a pleasant experience. The frequency of cleaning will depend on how often the tub is used and whether water treatments are used.
We ship all orders from our warehouses located in the UK, USA, or Australia, depending on your geographical location.
For beginners, we recommend starting with a water temperature of around 15°C. As you become more accustomed to the ice bath, you can gradually lower the temperature and increase the duration of each session. This gradual adaptation allows your body to comfortably acclimate to the cold temperatures.
Yes, all of our tubs are equipped with drainage taps. These taps are conveniently located for easy emptying and cleaning.