Shipping Policy


Your order should be on its way to you within 2 business days. Delivery times will vary, based on the service you selected and your chosen destination. All shipping estimated are calculated in business days.



Typical delivery times

United Kingdom

2 - 5 business days

Rest of World

5 - 10 business days


*Please note that these are estimates and aren't guaranteed, we will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact Customer Service

How much does shipping cost?


UK orders:

Free Standard Shipping on all orders 

Ireland orders:

Free Standard Shipping on all orders 

Rest of World:

Shipping Calculated at Checkout


What countries do you ship to?

It's easier to tell you what countries we don't ship to! Albania, Angola, Azerbaijan, Belarus, Benin, British Indian Ocean Territory, British Virgin Islands, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Kinshasa, Cook Islands, Curaçao, Djibouti, Equatorial Guinea, Eritrea, Falkland Islands, Faroe Islands, Fiji, French Southern Territories, Georgia, Gibraltar, Greenland, Grenada, Guinea-Bissau, Honduras, Iceland, Kiribati, Kosovo, Kyrgyzstan, Lesotho, Libya, Mayotte, Mongolia, Montenegro, Montserrat, Myanmar (Burma), Nauru, New Caledonia, Niue, Norfolk Island, North Macedonia, Palestinian Territories, Papua New Guinea, Pitcairn Islands, Russia, Samoa, San Marino, Serbia, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Timor-Leste, Tokelau, Tonga, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uzbekistan, Vanuatu, Vatican City, Wallis & Futuna, Western Sahara

Has your tracking information been in pre-shipment for over four business days?

Please contact us as soon as possible at There may have been an issue with the pick-up service, which we'll sort out for you.

What about customs fees?

Orders are shipped from the United Kingdom so extra duties and taxes may apply, depending on your selected destination. Although it is unlikely, please note that Polar Recovery is not responsible for and does not refund these costs.